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STORE POLICY

Shipping and Delivery:

  • We strive to process and ship orders promptly within 3 working days.

  • Shipping costs and estimated delivery times will be provided at checkout.

  • Please provide accurate shipping details to avoid any delays or delivery issues.

  • We are not responsible for any customs fees or duties imposed on international orders.

Returns and Refunds:

  • Product can only be returned in case of manufacturing defect or quality issues and would be processed by our customer service

Product Availability:

  • All products are subject to availability.

  • In the event of an out-of-stock item, we will notify you and offer alternatives or issue a refund.

Payment Methods:

  • We accept various payment methods, including credit cards, debit card, UPI 

  • Payments are securely processed, and your financial information will be kept confidential. We do not store payment information of any customers and same is securely managed by our payment partners.

Customer Support:

  • For any questions or concerns, our customer support team is here to assist you.

  • Reach us via email to support@cocostreats.in, and we'll respond as soon as possible.

Privacy Policy:

Personal Information:

  • We collect personal information (such as name, email, address) only with your consent and for specific purposes, such as processing orders and providing customer support.

  • Your personal information will not be sold, shared, or disclosed to third parties without your explicit consent.

Data Security:

  • We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.

  • All payment transactions are encrypted and processed securely.

Cookies and Tracking:

  • Our website may use cookies and similar technologies to enhance your browsing experience.

  • You can adjust your browser settings to manage or disable cookies if you prefer.

Marketing Communications:

  • With your consent, we may use your contact information to send you promotional offers or newsletters.

  • You can opt-out of marketing communications at any time by using the unsubscribe link provided in our emails.

Third-Party Links:

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Policy Updates:

  • We may update our Store Policy and Privacy Policy from time to time. Check this page for the latest information.

PAYMENT METHODS
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