Shipping and Delivery:

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• We strive to process and ship orders promptly within 3 working days.

• Shipping costs and estimated delivery times will be provided at checkout.

• Please provide accurate shipping details to avoid any delays or delivery issues.

• We are not responsible for any customs fees or duties imposed on international orders.

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Returns and Refunds:

• Product can only be returned in case of manufacturing defect or quality issues and would be processed by our customer service

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Product Availability:

• All products are subject to availability.

• In the event of an out-of-stock item, we will notify you and offer alternatives or issue a refund.

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Payment Methods:

• We accept various payment methods, including credit cards, debit card, UPI 

• Payments are securely processed, and your financial information will be kept confidential. We do not store payment information of any customers and same is securely managed by our payment partners.

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Customer Support:

• For any questions or concerns, our customer support team is here to assist you.

• Reach us via email to support@cocostreats.in, and we'll respond as soon as possible.

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Privacy Policy:

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Personal Information:

• We collect personal information (such as name, email, address) only with your consent and for specific purposes, such as processing orders and providing customer support.

• Your personal information will not be sold, shared, or disclosed to third parties without your explicit consent.

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Data Security:

• We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.

• All payment transactions are encrypted and processed securely.

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Cookies and Tracking:

• Our website may use cookies and similar technologies to enhance your browsing experience.

• You can adjust your browser settings to manage or disable cookies if you prefer.

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Marketing Communications:

• With your consent, we may use your contact information to send you promotional offers or newsletters.

• You can opt-out of marketing communications at any time by using the unsubscribe link provided in our emails.

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Third-Party Links:

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

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Policy Updates:

• We may update our Store Policy and Privacy Policy from time to time. Check this page for the latest information.

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